Several VAX V-124A reviewers considered that the product was not well made. Donniesparko wrote on Amazon in October this year “The reason I have given it just 3 stars is I've found parts to be very fragile and brittle” in their review of this vacuum cleaner. Karen Traviss mentioned in her review of the VAX V-124A on Amazon “I will never buy another Vax product, more because of the poor support than poor build, although I've had problems with Vax cleaners before” and gave the product a score of 1 stars. Karen Traviss also wrote “Charging even a nominal fee to replace a brand new faulty item is pretty shabby”.
A few people who purchased it concluded that it was not strong and durable. Beckie said on Amazon “Upholstery Large dirty water resevoir - less time emptying so faster cleaning Long power cable heavy duty adapter tube is removable to it isn't in the way when using upright” in her VAX V-124A review. Donniesparko mentioned “It clearly isn't made of a robust plastic”. S. Kingdom mentioned in their review of the VAX V-124A “In fact, I have a few synthetic, heavy duty carpets and they were almost dry as I finished the room”.
A few people who reviewed it thought it was not easy to damage or scratch. John Bastable he wrote in his VAX V-124A review on Amazon “We broke a handle (our fault) and help line were helpful(!)”. Marsh Meanderer said on Amazon “Unfortunately the first unit arrived quite badly damaged - probably in transit”.
Several VAX V-124A reviewers who bought it wrote that it was not reliable. Passenger115 mentioned five years ago “Then became suspicious about the reliability” in their review of this vacuum cleaner and rated the product 1 stars.
One VAX V-124A owner mentioned in their reviews that it was not good at resisting water ingress. Five years ago Passenger115 wrote “Carpet washing seemed to work perfect when I was cleaning the room carpets until the leaking problem showed up when I tried to clean the staircase using hand tool”.